“The world shrinks to a digital screen when you swipe some pages and get your favorite pieces of jewelry delivered at your doorstep, hassle-free and full of love.”
A hearty welcome to KUNDAN GEMS. First of all, we are thankful that you took out your precious time to go through this page. We always keep your demands, wishes, seclusion, and satisfaction at the heart of everything we do. We are striving to make your experience better and more fruitful. We want you to come back, say hello, re-live the experience, and share it with your family and friends.
Through the process of buying and selling, your privacy is of utmost importance to us. Protecting your privacy is a part of our responsibility and commitment. You provide various information while purchasing from our website and that includes your name, address, email, phone number, and sometimes card details too. We receive your computer’s internet protocol (IP) address when you browse our website. It helps us learn about your operating system and browser. On some days, we might even get permission from you to send updates about our sale season, upcoming products, combo offers, and other marketing strategies via SMS and Email. You have every right to know what information we collect, why we collect such information, and how we use the information we collect.
When you populate Personal Identifiable Information (PII) via our website, you are giving us your consent to the collection, use, and disclosure of your information as set forth in this Privacy Policy. If you have a question in mind, you can always reach out to us. We are always available to discuss your questions or concerns regarding this Privacy Policy and our privacy practices. If you would like to speak to a customer service representative, please contact us via telephone at +91 7665116337 or email at info@kundangems.com.
KUNDAN GEMS will occasionally update this Privacy Policy page. Post any amendment, we will modify the “last updated” date on this page. We encourage you to check the date of our Privacy Policy each time you visit our Website for any updates or changes.
What do we do with your Personal Identifiable Information (PII)?
At times, you choose not to reveal your identity. But on the days, when you choose otherwise and give us access to your personal information, you should know how and why we store, collect, or disclose it. You should be well aware of how and when we use your personal information at KUNDAN GEMS.
We may use the information we collect about you to:
- Guide you through your purchases and provide the services you request.
- Confirm and track your order.
- Send you shipping notifications.
- Respond to your inquiries and requests.
- Compare and review your personal information for errors, omissions, and accuracy,
- Prevent and detect fraud or abuse.
- Improve our website, service, product offerings, marketing, and promotional efforts, and overall customer satisfaction.
- Identify your product and service preferences.
- Understand our customer demographics, preferences, interests, and behavior.
- Contact you (via email, postal mail, or telephone) regarding products and services (of KUNDAN GEMS or our partners) that we believe may be of interest to you.
You can send our products to a friend or refer us to a family member using the KUNDAN GEMS form, or by sending the product link. You and your friend's names and e-mail addresses are requested to ensure that your friend will know that you have requested that KUNDAN GEMS send them an email. The information we collect about you and your friend will be used in ways described in this privacy policy.
How did we get your consent?
When you browse the website, wishlist something, make a purchase, verify your card details, return the product and take an exchange, we store your data to use it wisely, and when needed, without violating your privacy.
Other than this, we may request you to share your information for reasons like marketing. In such cases, we will directly ask you about your expressed consent or provide you with an opportunity to say no.
When do we disclose your information?
Under undesirable conditions, if we are instructed by law to do so, or if you violate the terms and conditions, we may have to disclose your personal information.
Accessing and Updating Your Information
If the personally identifiable information KUNDAN GEMS has gathered from you changes or you would like to access, correct, or delete such information, we will gladly provide you access to, correct, or delete (to the extent allowed by law) any personal information we have collected about you. To request access to, a correction to, or deletion of your personal information, please send an e-mail to info@kundangems.com or contact one of our consultants at +91 7665116337.
Personal Information that we May Share with Others
Under some special and certain circumstances, we may share your and your friend’s personal information with trusted partners.
Third-Party Service Providers
We have tie-ups with trusted third parties to assist us in activities like - picking, packing, shipping, payment transaction processors, data management, web hosting & analytics, fulfillment of forward orders, and collection of return orders, digital marketing, etc. These activities require the relative third parties to collect, store, and use data but nothing, we assure you, will violate your privacy. they are not authorised to use any personal information for any other purpose(s) other than the purpose(s) set forth by KUNDAN GEMS.
Discounts, Promotions, and More
If you wish to participate in promotional offers, advertising discounts, contests, giveaways, or donations, KUNDAN GEMS may share your personal information with those organisations participating in the applicable event. Unless we tell you otherwise in connection with a special event, these third parties do not use your information for any other purpose other than to manage the event.
Compliance with Law and Fraud Protection
We may, and you authorise us to use and disclose any information, including personal information: (1) we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process, or governmental request; (2) in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situational of involving potential threats to the physical safety of any personal or as otherwise required by law; (3) to other companies and organisations for credit fraud protection and risk reduction; and (4) to enforce any agreement we have with you.
Business Transfer:
Your personal information may be disclosed as part of any merger, sale of company assets, or acquisition, as well as in the event of an insolvency, bankruptcy, or receivership, in which personal information would be transferred as one of the business assets of the Company.
Anonymous Information
Sometimes, we will create anonymous records from personal information, exclusive of Personal Identifiable Information (PII). We may use these records for analysing your choices, feedback, comments, and reviews so that we can enhance our services and serve you better than yesterday.
Comments: We value your comments, feedback, testimonials, etc., which help us improve our website, products, and services. By making such submissions to us, you assign your rights in the submissions to us.
International Transfers
Information collected on this website while browsing, or placing the orders and returning them may be stored and processed in INDIA or any other country in which KUNDAN GEMS or its affiliates, subsidiaries, or agents maintain facilities, and by using this website, you consent to any such transfer of information outside of your country.
Product Pricing
Product pricing is given on the product listing page and product details page but any error in data entry, product pricing, discount given or promotion used can be handled from our end by cancelling the transaction. We commit to refund the whole money under such circumstances.
What is the age of consent?
KUNDAN GEMS does not knowingly collect personal information from children under the age of 13. If we learn that we have collected personally identifiable information from a child under the age of 13, we will delete that data from our systems. It also implies that the minor dependents on you can use this site, under your guidance.
How the Security work here?
KUNDAN GEMS is committed to the protection of the personally identifiable information that you share with us. We utilise a combination of physical and electronic security technologies, procedures, and organisational measures to help protect your personally identifiable information from unauthorised access, use, or disclosure. When we transfer sensitive personal information (for example, credit card information) over the Internet, we protect it using Secure Sockets Layer (SSL) encryption technology. While we strive to safeguard your personal information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure, and, accordingly, we cannot guarantee or warrant the security of any information you disclose or transmit to us.
Business Name
Vedka Designs, Jaipur